question

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tech-012866 asked benjamin-dean answered

Why have I not received my RingCentral Developers Sandbox Credentials Password?

Is your SMTP server down?


I didn't receive my password by email. I created a second App, nothing better. I already sent a follow-up to the right email yesterday.


The dev support is slow...

developer sandbox
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benjamin-dean answered
Thank you for reporting the issue with not receiving the password email.

I see that you had a conversation via chat with a support person, and that you've received an email from our Developer Support Engineers with a response from you saying that everything is working now (sent at 12:04pm Pacfic today).

Is this still an issue for you?
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tech-012866 answered
I confirm it's working now. Thanks.
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benjamin-dean answered
Very good. Thank you.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys