Is there a way to monitor incoming calls that are routed thru a call queue to a particular extension rather than the direct line or is there a way to see if a extension is accepting calls via. the call queue or not?
Is there a way to monitor incoming calls that are routed thru a call queue to a particular extension rather than the direct line or is there a way to see if a extension is accepting calls via. the call queue or not?
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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