question

outbound-fax1800 avatar image
outbound-fax1800 asked bryan-bojorque commented

How to create individual Sandbox account for each user account?

I need help in creating separate sandbox accounts for each user account. While logged in with one of my user account I can't see any option to create sandbox account.

developer sandbox
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benjamin-dean avatar image
benjamin-dean answered bryan-bojorque commented
Sandbox Accounts are defined at the ACCOUNT-LEVEL in the RingCentral Connect Platform currently. We do not support creating multiple USER-LEVEL Sandbox Accounts within a single RingCentral Account at this time. However once the Sandbox Account is created and associated with your RingCentral account, you are able to use the Developer Portal to define as many new applications as you need.

I have highlighted the location of where you create / view your Sandbox Account in the screenshot below.


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bryan-bojorque avatar image bryan-bojorque commented ·
Hi good sir!, how about when we want to test multiple accounts say we want to monitor each accounts using webhook, how can we achieve that? 
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys