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How to add a direct number before using RingCentral for Desktop (Softphone) to test my App?

Tags: getting started

Jun 24, 2015 at 4:31pm • 4 replies • 0 likes

Before you can test your integrated app to make or receive calls you need to add a direct phone number to your RingCentral for desktop application (or Softphone).

Learn more how to add direct numbers to configure a RingCentral Digital Line from the online account by clicking here

(When performing step 7 please select RingCentral for Desktop instead of a physical phone. Also you can disregard any steps that relate to shipping since you have not ordered a desk phone)

If you need to select a new number in the sandbox please pick from the available area codes of 732 (NJ) or 585 (NY)

2 Answers

anton-nikitin answered on Dec 17, 2015 at 2:41pm

Rodney, can you try 650(CA) or 802(VT)?

rodney-gist answered on Dec 17, 2015 at 2:30pm

It doesn't seem like there are any available phone numbers on sandbox with area code 732 or 585 as you said anymore.

I appear to be getting that message regardless of which area code I choose. Is there another way I could add a phone to a sandbox account?

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