question

development-user2679 avatar image
development-user2679 asked benjamin-dean answered

How can there be an extension with no extension id?

Here's the entirety of a call-log from one extension to another that actually omits the extension id from the last leg. Is it omitted because extensionNumber "1" is invalid? (I can't actually find that extension in our account.)


If this is a misdial, shouldn't the result be something other than 'Missed'?


{ "uri" : "https://platform.ringcentral.com/restapi/v1.0/account/723878016/device/210249608016";,

"id" : "210249608016"

}

},

"transport" : "VoIP",

"legType" : "SipToPstnMetered",

"extension" : {


"uri" : "

extension
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

benjamin-dean avatar image
benjamin-dean answered
Is that extension a Group instead of a User? That might explain the missing ID.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys