question

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John Wang Deactivated asked

Attention: WebRTC SDK users - please upgrade to v0.4.1

Problem


The latest version of Google Chrome, version 57, has introduced a change that causes older versions of RingCentral WebRTC SDK to fail when initiating calls.


Google has started to auto-deploy version 57 this past weekend. While we estimate less than 1% of the browser population is currently on Chrome 57, we expect this to increase quickly.


Solution

We have released v0.4.1 of the RingCentral WebRTC SDK which addresses this issue


We strongly recommend that you incorporate our updated WebRTC SDK ASAP so your users do not see service interruption:



Additional Information


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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys