question

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josh-w4979 asked josh-w4979 commented

Is it possible to automate SMS texting on RC phones?

Is there any RingCentral API that allows SMS texting to be automated for RC users through an integration? If not, does anyone know if RingCentral is working on this? It would be awesome feature for RC business - to integrate with Office 365 or google calendar to send automated text messages as appointment reminders to customers.

rest api
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bjsvec answered
Yes, I am quite sure something like this can be done with the RingCentral API.  You will need to hire a developer or become one to get it working though :)

https://developer.ringcentral.com/api-and-docs.html
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ak avatar image
ak answered

Yes, as Brandon rightly suggested you could build this own integration for yourself or we also do provide an offering to build Integrations at a cost ( we have a team who could build the integration )


If you would like to be connected with the team, kindly email us with the necessary details to the developer support team or submit a support ticket.

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John avatar image
John answered

Hi @josh-w. did you get this automated sms resolved yet?


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josh-w4979 answered

Hi @David Cardona. Yes, our firm has resolved this issue. We now use a scheduling software that automates SMS reminders for all client meetings.

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John avatar image
John answered John Hager Suspended commented

Which software?


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We are currently using Acuity Scheduling and like it.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys