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rohini-ghosh5179 asked Tyler Liu answered

Ringcentral integration with suitecrm

I would like to integarte ringcentral to suitecrm so that we can record calls and cll duration and click to call as well. I would not like to go via 3rd part integration and would like to consider doing it via the api or any plugin if available?
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Tyler Liu answered
I asked some of my colleagues and they all think you should create a Chrome extension. You can make phone calls via webrtc:  https://github.com/ringcentral/ringcentral-web-phone
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys