question

james-lalicker5306 avatar image
james-lalicker5306 asked ak commented

page shared lines

I am just implementing Ring Central in our business. I have several shared line groups through out our plant. Our outside customer service people (also using ringcentral) would like to be able to page an individual in a shared line group to pick up the call. Any way to do this?

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dave-hamel2898 avatar image
dave-hamel2898 answered ak commented
James, at this time RingCentral does not enable paging or intercom to shared line groups. Below is a link to our support community where a similar topic was posted. If you would like to vote for this feature it may become a consideration for a future release.

https://community.ringcentral.com/ringcentral/topics/enable-intercom-feature-on-shared-group-lines

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Thank you Dave. 
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys