Question

URI Scheme - rcmobile - Caller ID

  • 27 July 2017
  • 0 replies
  • 441 views

We are trying to use RC for Desktop alongside our web application. We need to be able to click on a phone number and launch a call within our desktop softphone. The click-to-dial feature using URI schemes works great for this, however, we also need to automatically change our outbound caller ID when clicking the number. Are there any additional features provided using the rcmobile URI scheme that could possibly do this? Something like:


<a href="rcmobile://call?number=15555555555&from=15551231234">Call me!</a>


...where the "from" is one of our other company numbers associated with our account. We've been trying to use WebRTC to get around this, but that is much more involved than described above and the authorization portion of WebRTC is a disruption to the current workflow.


It seems that if we are able to set the number to dial in the softphone, we should also be able to set the caller ID.


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