question

hamb-16489 avatar image
hamb-16489 asked paco-vu answered

Call log Record null records

We integrated Ringcentral with webHook. In production, once we receive the Webhook notification for NOCALL we make an api call to get the calllog using session ID. We fetch this details after 5seconds of webhook notification. When we do so we get null records, but when tried later we get the data. 

General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

paco-vu avatar image
paco-vu answered
It takes normally from 15 to 20 seconds. So just make a bit longer delay after a call.

+ Paco
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys