question

Ed Youssef avatar image
Ed Youssef asked Byrne Reese edited

How do you authenticate an app that has no user interface?

I have a server side service that needs access to the RingCentral API to update answering rules. We have single sign-on enabled. I couldn't find away to authenticate the app itself and using username and password no longer works. Any assistance is greatly appreciated.

authentication
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1 Answer

Phong Vu avatar image
Phong Vu answered

Hi Ed,

What do you mean by saying "using username and password no longer works."? Did it work before? What is your app Platform Type? For password flow, the platform type must be set with Server-only (No UI).

What programming language are you using to write your code? For your reference, please check the password flow tutorial to learn more.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys