I'm running into an issue when logging into my sandbox account at (904) 559-1662. I am immediately prompted to enter an Emergency Services Address. However, selecting the existing San Mateo address there fails and entering a new (valid) address does not seem to pass verification (please see screenshots below):
I tried also using my business address and followed the instructions here:
to ensure I wasn't entering it incorrectly but am not seeing any problems.
I need to make some changes to the queue setup to demo something for a customer and am unable to access the admin menu due to this popup.
I really appreciate any assistance you can provide.