question

karen-williamson7041 avatar image
karen-williamson7041 asked ak answered

Recorded calls automatically sent via email

Is there currently any way for recorded calls to be automatically sent via email? This would greatly improve the ease and functionality of saving these calls directly to our system.

call logs
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

bjsvec avatar image
bjsvec answered
I am pretty sure you can do this with Zapier.   RingCentral call recordings are a trigger you can use and then have an action to email the attachment.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

ak avatar image
ak answered
Thanks, Brandon!

Karen,

You can take a look at the 'How to Instructions' provided here :
https://zapier.com/zapbook/zaps/10866/send-ringcentral-call-recordings-via-email/
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys