Just testing Glip API in sandbox using API reference and I get this error
Company associated with RC account is not found
No idea what i am doing wrong
Best answer by Wajahat686214028
View originalJust testing Glip API in sandbox using API reference and I get this error
Company associated with RC account is not found
No idea what i am doing wrong
Best answer by Wajahat686214028
View originalPlease contact the developer support team through a help ticket with details and screenshots. They can help in this case.
You can also create a case in support portal registering the issue.
Looks like this needs to be checked with the RingCentral dev team in order to take it further. Also, ensure to capture the steps on where you are getting this error so that the team can investigate and get back to you
Before you can use Glip API in sandbox, you need to login https://glip-app.devtest.ringcentral.com/ at least once manually using your sandbox account.
Please note that, do not sign up a new user. Use your existing user to login. It is the same user that you used to do RingCentral API authorization.
Please try and let RC Dev Support know if it won't work.
Thanks,
Wajahat Ali 's answer worked for me. Thanks,
Sergio
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.