News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Unable to make call with recording in sandbox
Tags: sandbox
Aug 4, 2019 at 12:00pm   •   1 replies  •  0 likes

I have an issue with login to the RingCentral Phone or RingCental mobile application with my sandbox account.

I want to create some call and want to have that call recorded so I can check that in my application. I am unable to make any outbound call from there.

1 Answer
answered on Aug 4, 2019 at 12:17pm  

The RingCentral mobile app as I can see does not support sandbox mode. However, still you can use the RingCentral soft phone and switch the soft phone to sandbox mode before login with your sandbox credentials. Here you need to do:

On Windows: Ctrl + F2
On Mac OS: Fn + Command + F2

If you wish to create call recordings programmatically, there I think a GitHub app is there that you can use:

other source you can refer:

ref from similar question:


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us