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svrs-dev7330 asked anton-nikitin answered

Pull DNIS through API

Maybe I'm missing something, but I can't figure out how to pull the DNIS number from the API. Has anyone done this? Am I just missing the value somewhere? I've gone through all the documents and I'm convinced that I must have overlooked it. Can anyone point me in the right direction?

rest api
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anton-nikitin answered
Can you share your use case in more details? Is it about call log API? What kind of setup you have so that DNIS is different from "to" number in response?
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svrs-dev7330 answered
I guess I'm asking how this would work with extensions in the Get User Call Log method. Would it just list the extension of the main line instead of the direct line? I'm in a sandbox account and can't test anything with an 800 number or extensions, so I want to know how the DNIS or "To" would work for an inbound call. I can't find examples of this so far. 
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anton-nikitin answered
I think you still should be able to test it with local numbers. You can add direct number to your Sandbox account extensions and configure unconditional forwarding from your main number (local) to this extension. Then experiment trying to call to main number or direct extension number. I believe that "to" field in Call Log API should contain the number which was called. There is no difference in processing of toll free vs local numbers in this respect.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys