question

Nitika D avatar image
Nitika D asked Phong Vu commented

Non RingCentral users

Can we add external contacts to RingCentral contact list ? Would there be any additional charges to make calls, send SMS or fax to these external contacts ?

contacts
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Phong Vu avatar image
Phong Vu answered

Yes, you can use Contact API to add external contacts to a users private phone book.

There is no additional charge to send SMS or Fax to external numbers as long as they are local numbers. If they are international numbers, then the charges will be applied.

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Anirban avatar image
Anirban answered Phong Vu commented

There will actually be no charge and you can call external non ring central user or external local numbers within states

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Appreciated your participation! But answering a question with answer with no addition information is not necessary.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys