question

Kumar avatar image
Kumar asked Anirban edited

How to remove Fax cover page?

Is cover page for Fax in rc mandatory?

I can see this link where in rc Phone for Desktop application we can remove cover page:

https://support.ringcentral.com/s/article/Fax-Create-a-Custom-Fax-Cover-Page-RingCentral-Phone?language=en_US

By default a blank page is getting send and I want to remove that

fax
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1 Answer

Anirban avatar image
Anirban answered Anirban edited

No you can remove that.

See the exact similar requirement here: https://stackoverflow.com/questions/50993997/ringcentral-fax-coverpages/57509134#57509134

Setting coverIndex = 0 to disable cover page.
This parameter is actually optional in the API.
As per API reference here: "If not specified, the default cover page which is configured in 'Outbound Fax Settings' is attached"

https://developers.ringcentral.com/api-reference/Fax/createFaxMessage

As per this link, "When using these demos, the fax API coverIndex parameter should be set to 0 so that no cover page is added."

https://github.com/grokify/ringcentral-demos-fax-cover-page#ringcentral-fax-api-configuration-parameters

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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys