question

ketan7593 avatar image
ketan7593 asked Phong Vu commented

select different outgoing number for sending fax for each app in developer account

We have multiple apps in developer account with below configuration and we need to associate each app with its own phone number so that when fax is sent using api, received fax has phone number associated with particular app only. (Currently it sends phone number of main account and account name as sender of fax instead of app's name and number as sender)


App: private

Platform type: server/no ui

fax
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Phong Vu avatar image
Phong Vu answered
Hi,

You need to login from your app with one of your extension's (user) phone number. NOT the main account phone number.

+ Phong
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ketan7593 avatar image
ketan7593 answered Phong Vu commented
Thanks. I login to https://developer.ringcentral.com using user number but User Account Credentials for the app still shows main account phone number.


Just to clarify, app is private app and not the public app.
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Your developer account is for creating apps and change apps' configuration, as well as getting app key and secret etc.. You have to login to your sandbox account ( https://service.devtest.ringcentral.com) to create users, assign phone number and provide others information to users.
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Tyler Liu avatar image
Tyler Liu answered
/restapi/v1.0/account/{accountId}/extension/{extensionId}/fax

Please adjust the extensionId parameter.
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ketan7593 answered Phong Vu commented
Thanks. we have different phone number (10 digit) number assigned to each user. would this even work with what we are trying to achieve?


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What programming language are you using? Are you using a RingCentral SDK? I noticed that you asked similar question from another thread and I provided you with an answer about sending fax from a user's phone number. Check that out.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys