question

Michele Veyette avatar image
Michele Veyette asked Eric Maskell answered

Slow down outside dialing

When making an outgoing call is there a way to slow down the dialing process? If not quick enough system indicates that the number you are dialing is not valid

phone
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Can you elaborate more details how to reproduce the problem? Are you talking about manual dialing from a softphone/mobilephone or a desk phone?

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Rob Ljunggren avatar image
Rob Ljunggren answered

Are you trying to make a call within the States or is this an international Call?

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Eric Maskell avatar image
Eric Maskell answered

Yealink phones are set to automatically dial the phone number displayed on the screen after a few seconds. This sometimes results in the wrong or incomplete number being dialed. You can modify this setting in the web interface to increase the duration so you have more time to verify and enter the correct phone number.

IMPORTANT: This setting cannot be changed during an active call.

1. Retrieve the Yealink phone's IP address
2. Enter the IP address into a web browser to access the GUI.
3. Enter the login credentials. The default username and password is admin / admin.
4. Go to Settings > Preference.
5. Enter a value for Inter Digit Time between 1-14 seconds.

1617739534768.png6. Click Confirm.
7. Manually reboot the phone; unplug the power or Ethernet cable and then reconnect it after 5 seconds.


,

Yealink phones are set to automatically dial the phone number displayed on the screen after a few seconds. This sometimes results in the wrong or incomplete number being dialed. You can modify this setting in the web interface to increase the duration so you have more time to verify and enter the correct phone number.

IMPORTANT: This setting cannot be changed during an active call.

1. Retrieve the Yealink phone's IP address
2. Enter the IP address into a web browser to access the GUI.
3. Enter the login credentials. The default username and password is admin / admin.
4. Go to Settings > Preference.
5. Enter a value for Inter Digit Time between 1-14 seconds.

Yealink Web Interface Settings Preference Inter Digit Time

6. Click Confirm.
7. Manually reboot the phone; unplug the power or Ethernet cable and then reconnect it after 5 seconds.



1617739534768.png (91.6 KiB)
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys