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Question

Softphone keeps reseting

  • 7 August 2020
  • 2 replies
  • 1107 views
M

We have embedded the RingCentral softphone in our CRM using the SDK. Our employees keep having their softphones reset.

Is there something that is causing this or a way to stop so that the softphone does not reset?

2 replies

Phong1426275020
Rank
Userlevel 1

What do you mean by "reset" relogin?

M

The softphone does not force login. More so it appears to reset by going offline then online again.

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