Our company needs to option to send certain queue calls (after a certain duration of time) to another queue instead of voicemail.
Our company needs to option to send certain queue calls (after a certain duration of time) to another queue instead of voicemail.
This has been deployed to other countries but not the US. We have been waiting on this feature for over a year and you can find posts requesting this feature for the past several years. Hopefully, this will be deployed soon. Any reps have an update on this feature request?
On the old community site there was a post with a comment from Ringcentral that this and several other call queue improvements were coming. Can anyone at Ringcentral confirm that?
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