Solved

API access to delete the call recording

  • 18 November 2019
  • 2 replies
  • 1858 views

I am not able to find API to delete call recordings. One of my customers does not want data to be in multiple clouds - customer requests to download the recording into our cloud and remove recordings from RingCentralCloud.

icon

Best answer by Phong1426275020 18 November 2019, 23:12

View original

2 replies

Userlevel 1

Unfortunately, there is no separate API to delete only the call recording. However, you can delete the call log record which has the recording you want to delete.

To delete a call log record, make a DELETE request to the following endpoint :

"/account/~/extension/~/call-log/[recordId]"

In below link where u can find the documentation.

https://developers.ringcentral.com/guide/voice/call-log/reading-call-log

Reply