John Boskill avatar image
John Boskill asked mary-community-moderator commented

Problem with cordless phone cutting out mid call

We are using a Yealink W52P cordless phone. On one extension, about 3 minutes into a call that we originate, the customer will be able to hear us, but we cannot hear them. We end the call and call them right back and the call can finish no problem.

Any ideas?


1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi John, your call quality needs to be checked. Please contact our Tech Support so they can run some tests. You may call 888-898-4591 opt. 3 or you can also chat with support here.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app