question

Hi Rudi, thanks for sharing this idea. We'll forward this to our Product Team and let you know if there's any update.

There is a way to disable fax cover page and the first content page becomes the cover page.

No one has commented on this topic in a few months so I am requesting a review to find out if the ability to create a customized Cover Page including your Company Logo, and perhaps a customized statement (Like HIPAA statement or other confidentiality statement) will be added to either the Administrator Portal or to the RingCentral Application. This ability already exists within the RingCentral Phone application for Windows (the one with the phone as the logo, not the capital R). This customization should be ported to the 'flagship' app as soon as possible. We continually wait for the flagship app to catch up with its older sibling in terms of basic functionality. Commendably the flagship app finally added the ability to add personal contacts in 2020, and now if we can get the same ability for the custom fax cover page I think we'll be most of the way there. Thank You

Thank you, we are new to RC and were told we would be able to download our current logo fax cover with our HIPAA disclosure, yet today I was told it is not possible with the R app, only the older phone app (which we do not sue). I am very frustrated, as we are a medical practice and MUST have the HIPAA disclaimer on our fax cover. We must have this on our RC app platform for our employees faxing out from the R app.

I would also like to see this added to the new app. We have the same requirements and it was not an issue on the previous version of the ring central app.