question

Alan Ramazanov avatar image
Alan Ramazanov asked mary-community-moderator commented

Remember custom participant name for a user logged in RC Meetings over SSO

Hi ,

After logging into RC Meeting Desktop app over SSO, it always pulls the name according to my AD Account which is expected.

When I create a meeting room, I am able to rename myself as a participant. However, this change will not persist for all subsequent meetings, so every time I have to do it again. And I have a lot of meetings all the time.

Is it possible to save this change for future use?

meetings
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mary-community-moderator avatar image
mary-community-moderator answered

Hi Alan, that is an expected behavior. Manually changing your name in a meeting will not persist for subsequent meetings.

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Alan Ramazanov avatar image
Alan Ramazanov answered mary-community-moderator commented

Hi Mary,

Is it possible to create a feature request for this?

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Yes, Alan. Just click Share an Idea button.

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