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Cisco IP Phone Softkeys
Tags: cisco 7841
Aug 28, 2020 at 10:29am   •   3 replies  •  0 likes
Brian Ott

Are the cisco ip phone softkeys configurable per user without using their IP Phone System while using ringcentral? Like on the phone itself, configurable per user manually?

I don't have access to a cisco phone but I have a customer asking to configure the 2 softkeys on their 7841 for call escalation. Everything I read discusses using Communication Manager with these phones, naturally.

3 Answers
answered on Aug 28, 2020 at 11:47am  

Any guidance on how this is done?

answered on Aug 28, 2020 at 11:48am  

like this?

And then the user has to configure the buttons themselves on the handset?

answered on Aug 28, 2020 at 10:56am  

Hi Brian, Softkeys are configurable if the phone is manually provisioned with RingCentral.


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