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Angara Inc asked Becky-Community_Manager commented

The data from Performance report and Company report are not matching

Hello team,
we were trying to analyze our data from the performance report and company report but there is mismatching in the data of both the reports.

Even the data on the performance report dashboard page (Number and Call) details is not matching.

admin portalanalytics and reporting
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Angara, are you a Contact Center customer or are you using a RingCentral Office set up?

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