question

brian-kleinfall8967 avatar image
brian-kleinfall8967 asked Phong Vu answered

Slow RingOut API responses Aug 31

Anyone else experience slow ringout out API response times yesterday (Monday Aug 31) - and sometimes even errors? I also noticed logging into the admin portal it took forever. I don't see anything on system system that seems like it would cause these issues.

ringout
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Anirban avatar image
Anirban answered

You can check the issue with backend support team. They can investigate the issue with the portal and let you know.

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Phong Vu avatar image
Phong Vu answered

Yes, yesterday we rolled out an update and it caused some impacts intermittently on production environment. It should be normal now. If you are still facing issues please let us know.

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