News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
is there a fix on the way soon for messages not being sent?
Tags: bugs
Sep 4, 2020 at 3:12pm   •   8 replies  •  0 likes

This happens every time I close and re-open RC app. Sometimes those messages that didn't send are actually important.

I searched for an existing topic for this.


Version: 20.3.10 (E. 7.1.8)
Build: 38 (rev. 39315a52)

on Oct 5, 2020 at 9:27am   •  0 likes
  1. I posted this a month ago
  2. It's still happening, it happened this morning after I restarted my computer and sent a new message
  3. It's a complete bug report
  4. There has been zero response from the team

This is terrible customer service.

on Oct 6, 2020 at 2:58pm   •  0 likes

Justin, we would recommend working internally with your Admin and your RingCentral Technical Account Manager to address this issue. They will open a case and be able to assist as this is not a known issue with any other customers.

on Sep 18, 2020 at 11:01am   •  0 likes

Just restarted my computer, this is still happening:

RC Classic 20.3.10 (E. 7.1.8) build 38

This is incredibly annoying. It's been happening for months.

on Sep 18, 2020 at 11:15am   •  0 likes

Confirmed with a coworker that the messages above are NOT present in their messages.

on Sep 9, 2020 at 1:56pm   •  0 likes

But I will see if it continues to happen after i reinstalled

on Sep 9, 2020 at 1:56pm   •  0 likes

Well I reinstalled and reopened the app and immediately it happened again

on Sep 9, 2020 at 2:00pm   •  0 likes

After I reinstalled the "New Task" bug is still present, this is what I get when I click the "delete" button:

on Sep 9, 2020 at 1:52pm   •  0 likes

It will take me a while to evaluate that.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us