I noticed I kept getting the Request Rate Exceeded error, even when I thought I shouldn't, so I added debug statements and tested to verify.
I am calling https://platform.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/presence with a single extension, every 2 seconds.
The API is in the Light usage plan, which should be 50 requests/ 60 seconds, however it is giving an error after 42-43 requests in 80 second time frame:
9/9/2020 4:24:22 PM: Starting Login for- 234 9/9/2020 4:24:23 PM: Starting Login for- 234 9/9/2020 4:24:25 PM: Starting Login for- 234 9/9/2020 4:24:27 PM: Starting Login for- 234 9/9/2020 4:24:29 PM: Starting Login for- 234 9/9/2020 4:24:31 PM: Starting Login for- 234 9/9/2020 4:24:33 PM: Starting Login for- 234 9/9/2020 4:24:35 PM: Starting Login for- 234 9/9/2020 4:24:37 PM: Starting Login for- 234 9/9/2020 4:24:39 PM: Starting Login for- 234 9/9/2020 4:24:42 PM: Starting Login for- 234 9/9/2020 4:24:43 PM: Starting Login for- 234 9/9/2020 4:24:45 PM: Starting Login for- 234 9/9/2020 4:24:47 PM: Starting Login for- 234 9/9/2020 4:24:49 PM: Starting Login for- 234 9/9/2020 4:24:51 PM: Starting Login for- 234 9/9/2020 4:24:53 PM: Starting Login for- 234 9/9/2020 4:24:55 PM: Starting Login for- 234 9/9/2020 4:24:58 PM: Starting Login for- 234 9/9/2020 4:24:59 PM: Starting Login for- 234 9/9/2020 4:25:01 PM: Starting Login for- 234 9/9/2020 4:25:04 PM: Starting Login for- 234 9/9/2020 4:25:05 PM: Starting Login for- 234 9/9/2020 4:25:07 PM: Starting Login for- 234 9/9/2020 4:25:09 PM: Starting Login for- 234 9/9/2020 4:25:11 PM: Starting Login for- 234 9/9/2020 4:25:13 PM: Starting Login for- 234 9/9/2020 4:25:15 PM: Starting Login for- 234 9/9/2020 4:25:17 PM: Starting Login for- 234 9/9/2020 4:25:19 PM: Starting Login for- 234 9/9/2020 4:25:21 PM: Starting Login for- 234 9/9/2020 4:25:23 PM: Starting Login for- 234 9/9/2020 4:25:25 PM: Starting Login for- 234 9/9/2020 4:25:27 PM: Starting Login for- 234 9/9/2020 4:25:30 PM: Starting Login for- 234 9/9/2020 4:25:31 PM: Starting Login for- 234 9/9/2020 4:25:33 PM: Starting Login for- 234 9/9/2020 4:25:36 PM: Starting Login for- 234 9/9/2020 4:25:37 PM: Starting Login for- 234 9/9/2020 4:25:40 PM: Starting Login for- 234 9/9/2020 4:25:41 PM: Starting Login for- 234 9/9/2020 4:25:43 PM: Starting Login for- 234 9/9/2020 4:25:45 PM: Starting Login for- 234
The last debug throws the Exception. So over the course of 80 seconds, there were only 43 attempted API calls.
Can I get clarification on why this is happening?
