SMS Unable To use main number for other extensions
Sep 10, 2020 at 9:11am • 4 replies • 1 likes
Jo Potvin
I need for everyone to be able to send text from Ring Central using the main number as the caller id.
on Jan 7, 2021 at 12:02pm • 0 likes
Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.
on Jan 7, 2021 at 2:28pm • -1 likes
on Jan 12, 2021 at 2:31pm • 1 likes
on Nov 3, 2020 at 3:17pm • 0 likes
I would be sold on ring central if this feature was available
on Nov 4, 2020 at 11:34am • 0 likes
@Jason Stewart @kenneth shiozaki Please make sure to vote on this feature in the link Jenn shared above.
It helps us as we share your ideas and feature requests with the Product Team.
on Nov 4, 2020 at 8:45am • 0 likes
I definitely need this feature as well
on Nov 5, 2020 at 8:28am • 0 likes
on Sep 10, 2020 at 9:52am • 0 likes
Hello Jo,
This feature is not yet available. We can only receive SMS in operator extension but not using it as a caller ID for outbound SMS. You can share this idea here. I will also share this information with our Product Manager. Thank you!
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder