News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
SMS Unable To use main number for other extensions
Tags: sms
Sep 10, 2020 at 9:11am   •   4 replies  •  1 likes
Jo Potvin

I need for everyone to be able to send text from Ring Central using the main number as the caller id.

on Jan 7, 2021 at 12:02pm   •  0 likes

Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.

on Jan 7, 2021 at 2:28pm   •  -1 likes

@matthew-plummer Gentle reminder - please add your vote and use case here.

on Jan 12, 2021 at 2:31pm   •  1 likes

Thank you, Becky

on Nov 3, 2020 at 3:17pm   •  0 likes

I would be sold on ring central if this feature was available

on Nov 4, 2020 at 11:34am   •  0 likes

@Jason Stewart @kenneth shiozaki Please make sure to vote on this feature in the link Jenn shared above.
It helps us as we share your ideas and feature requests with the Product Team.

on Nov 4, 2020 at 8:45am   •  0 likes

I definitely need this feature as well

on Nov 5, 2020 at 8:28am   •  0 likes

Hello @kenneth shiozaki, thanks for letting us know. Click HERE to add your idea!

on Sep 10, 2020 at 9:52am   •  0 likes

Hello Jo,

This feature is not yet available. We can only receive SMS in operator extension but not using it as a caller ID for outbound SMS. You can share this idea here. I will also share this information with our Product Manager. Thank you!



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us