question

bojan-tomas avatar image
bojan-tomas asked Gene Kucher answered

Can we assign CNAM to individual users direct number

Can we assign CNAM to individual users direct number? When they calling out beside showing their Caller ID Phone number to show heir personal name.

caller id
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jenn-community-moderator avatar image
jenn-community-moderator answered

Hello Bojan,

Yes, we can change that. It would be best if you opened a case here, and one of our phone support will be contact you as soon as possible.

Thanks!

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Gene Kucher avatar image
Gene Kucher answered

Wait - we want this too! We have 50 numbers with generic names assigned to them, like "CHICAGO, IL", instead of company name or better yet, Individual names. Seems like, all we have to do is open a ticket, and it would be taken care of. Why not allow us to set caller ID names on RingCentral admin portal? Thank you!

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