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Disabling Public Park
Tags: call parking
Sep 10, 2020 at 2:57pm   •   2 replies  •  0 likes
Adam Saadi

Can I disable the public park on my RingCentral Phone? I know this an old app but I have to use it for the integration with eAgent. Please let me know. I don't want the staff to accidentally park the call there since we will not be using the park feature at all. Thank you

2 Answers
answered on Sep 23, 2020 at 12:27pm  

Yes I am still seeing the public park option on the phone which I wanted removed or turned off completely. Thank you

on Sep 24, 2020 at 10:29am   •  0 likes

Thanks for the response. Can you try to uninstall the app and reinstall it, please?

on Sep 29, 2020 at 11:44am   •  0 likes

It's not just my phone app or extension. It's everyone at all the offices who can see the public park so I don't think uninstalling and reinstalling the app will do it.

on Sep 29, 2020 at 12:59pm   •  0 likes

Thanks for the update, can you send us your account details at We'll check it for you.

answered on Sep 14, 2020 at 9:28am  

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.



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