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Disabling Public Park

  • 10 September 2020
  • 3 replies
  • 469 views

Can I disable the public park on my RingCentral Phone? I know this an old app but I have to use it for the integration with eAgent. Please let me know. I don't want the staff to accidentally park the call there since we will not be using the park feature at all. Thank you

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Best answer by Anonymous 14 September 2020, 18:28

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3 replies

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.


Thanks!

Yes I am still seeing the public park option on the phone which I wanted removed or turned off completely. Thank you

Thanks for the response. Can you try to uninstall the app and reinstall it, please?

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