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Handling sms sending failed

Tags: rest api

Sep 11, 2020 at 5:21am • 1 replies • 0 likes

Ravi J

When sms are send, we can sometimes see the message status as failed or sending failed.

How can the api be used to send the same message again when it fails.

I don't see any option or parameters in send sms api for resending the message again. How to configure that in the api?

1 Answer

Anirban answered on Sep 11, 2020 at 6:01am

As per reference here: https://community.ringcentral.com/questions/10444/how-is-resending-sms-handled.html

"The system will automatically resent for 3 times. " which means SMS API is capable enough of resending the message upto 3 times incase of any failure

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