question

chris-duquette4018 avatar image
chris-duquette4018 asked chris-duquette4018 answered

Parks not shareable?

So a new customer of mine using deskphones and the ringcentral desktop app with headsets for calls. Upon making multiple parks for the office to use I found that when a user on the app tries to park a call it gives a generalized *(park #) which is then not found on the deskphones to be shared with the office. If the users are all set up to share parks how come the ringcentral desktop app users can't choose where to park a call? Is the RC Phone app still a usable app? Is the RingCentral desktop app supposed to allowing users to use the parks made in the portal?

phone
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban avatar image
Anirban answered
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

chris-duquette4018 avatar image
chris-duquette4018 answered

Those links are not showing the RingCentral / Old Glip app that is now what customers are supposed to be using as an all in one option instead of having 3 apps on their phones or computers.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app