question

Ted Dieck avatar image
Ted Dieck asked jenn-community-moderator commented

Jabra Evolve 80 Headset Not Supported?

Please include Jabra Evolve 80 in the upcoming remote call control release.

Almost all Jabra Evolve products are named on the supported device list -- except Jabra Evolve 80.

Specifically, since moving to RingCentral, my Jabra Evolve 80 Headset is not fully functional.

I can't accept, or end calls using Evolve Link (the hockey puck.)

Thank you

hardware
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered jenn-community-moderator commented

Hi Ted,

There is a current feature request posted for more support of Jabra headsets within RingCentral. Please add your vote and a comment about your use case details! Vote here: https://ideas.ringcentral.com/ideas/ENTCOM-I-60

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Jessica, what about actual support for the Jabra models that are specifically listed as compatible on your website?

https://support.ringcentral.com/article/Recommended-Headsets-and-Speakers.html

I just started using a Jabra Evolve 75 (on the list) and the call control is not there (call answer/end button).

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Hello @fredrik-eriksson1, apologies! I would highly suggest opening a case HERE, and our phone support will call you as soon as possible to rectify the issue. Thank you!

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