I can't go into ringcentral devtest platform

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Danny Morris asked Sep 21, '20 Anirban commented Sep 24, '20

I can't go into ringcentral devtest platform

Hi, I am try to go into the ringcentral dev tests platform but I get a 404 error, I am using the link that you provided me when I generated the application, this is a recent problem, I could access it some days ago

developer sandbox

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2020-09-21T22:18:44Z

Anirban answered Sep 21, '20

Which url you are talking about?

I can able to access online portal platform here: https://service.devtest.ringcentral.com/

And I can still access the APIs in https://platform.devtest.ringcentral.com/ url

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Answer 2 · 2020-09-24T15:30:44Z

Danny Morris answered Sep 24, '20 Anirban commented Sep 24, '20

Hi, I'm using this URL https://platform.devtest.ringcentral.com. but that return my and error 404

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Anirban commented · Sep 24, 2020 at 03:41 PM

This will return 404 because the url is incomplete. The API url should be completed with full url.

example: https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension

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Answer 3 · 2020-09-24T15:44:59Z

Danny Morris answered Sep 24, '20 Anirban commented Sep 24, '20

Some days ago, I could access the devtest platform with no issues, now when I am logged in into my account and click on the access devtest platform link

https://service.devtest.ringcentral.co.uk/login/main.asp?mid=<some encrypted code>

I get an error 404 message from an Nginx server.

Is there any other way for me to access such portal? I need to create more testing users and the app development is on delay because of this issue.

thanks for answering.

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Anirban commented · Sep 24, 2020 at 05:01 PM

I am able to get online portal at https://service.devtest.ringcentral.com/application/adminHome/?postLogin=true

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