We currently have our phone system setup in a queue/group that rings to 4 users. We have two main numbers that we use to determine who the call should be transferred to. In the queue setup, I have it configured to show the number that was called as well as the caller id information.
I've been tasked to change the setup so that all calls come to one phone instead of using a queue. Unfortunately this does away with the ability to see the number that was called and instead will only show the caller ID.
Is there a way to distinguish which phone number was dialed when not using a queue?
