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Why am I getting forbidden error on meetings in sandbox?

Tags: rest api

Oct 7, 2020 at 10:03am • 2 replies • 0 likes

Joshua Blavins

I am setting up an app for a website to sync with Ringcentral event details - however when I create an app in sandbox with meetings permissions I get forbidden errors as per below:

{ "errorCode": "CMN-408", "message": "In order to call this API endpoint, user needs to have [Meetings] permission" }

Looking at the forum; this looks like meetings are not enabled in the sandbox by default. How do I enable them to get the app ready to use?

2 Answers

Joshua Blavins answered on Oct 8, 2020 at 1:05am

Many thanks for the answer. @Phong Vu is this possible for our account +442045187322

Anirban answered on Oct 7, 2020 at 10:38am

Since the meeting is not enabled in sandbox you can request to enable it:

https://community.ringcentral.com/questions/8965/user-needs-to-have-meetingsrecordings-permission.html

You can check with the developer support team by submitting a support ticket or @Phong Vu regarding this

https://community.ringcentral.com/questions/10006/meetings-api-permission.html

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