Question

Could number of times my outgoing message repeats be placed under my control?

  • 10 October 2020
  • 1 reply
  • 108 views

I was puzzled by the fact that about 5 minutes were used per call log for phone calls I did not pick up on. Support indicated this was because my outgoing message was being repeated 3 times, giving caller 3 chances to leave a message. I would prefer this be a setting for me the user to set (to 1 time) for my outgoing message, rather than have RC repeat my outgoing message 3 times. Given all the settings I could configure, I was surprised that this setting (repeat outgoing message 3 x) was hard-wired by RC, and configurable by me.


1 reply

Userlevel 2

Hey, Craig! Thanks for reaching out! This feature does not exist at this time, but we encourage you to share it in our Ideas Portal. Click here to make your way over.

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