Question

CallQueuePresence Feature Not Available

  • 15 October 2020
  • 3 replies
  • 641 views

When trying to access the API for call queue presence we are getting a Forbidden response with error code "BIL-103", and response message "Feature [CallQueuePresence] is not available for current account". How do we get this feature added so that we can properly test these APIs?


3 replies

Userlevel 1

Can you post the exact endpoint?

Userlevel 1

I could not find that API, not sure if it is an internal API or not yet. But can you try this API and also send me the link to that API reference as I might miss it from the document.


The link to the API I'm using is here. However, the one you posted is for grabbing presence based on groups, but I am trying to pull presence for all the call queues that an extension is in.

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