I know how to submit the update so our caller id name is updated in CNAM...but does anyone have any tips on how I can go about updating caller ID on other databases for carriers?
For example, a few months back I resent the caller ID name per the instructions and now when I check the CNAM database, it's updated there...but when I call my cellphone it still gives a different name. (luckily the name is still something that makes it clear that it's the organization I work for...we updated CNAM to "BBB" but the callerid on my cell from various numbers show up as "better bus bru" , "Bbb ctrl dispute", "Better Business", etc.
We have had most of our numbers for years, but newer numbers we have added from ringcentral will sometimes show old people/names even though they don't have anything associated in CNAM.
Any tips would be much appreciated!
Best answer by Anonymous
View original