question

Gregg Zink avatar image
Gregg Zink asked jenn-community-moderator answered

Why is there a delay in call connection when answering a call on mobile?

When my mobile rings through the Ring Central app. There is a great delay in the call being connected after answering. I have to say "hello" three times before I hear the caller. It is rather frustrating!

phone
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello Greg, apologies! I would highly suggest uninstall the app and reinstall it. If the issue occurs, please open a case HERE, and our phone support will investigate it for us. Thank you for your patience in this matter.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app