We're in the process of getting ready to roll out the fax function of RingCentral, starting with outbound faxing first [baby steps!]. While testing and fiddling with how we wanted it to look and feel, I would send test faxes, and then receive a Fax Message Transmission Result to my own email. So far, so good. I then finalized the configuration [I thought] and assigned the various fax lines their own email addresses. I also added user email addresses to each fax line [department-based] in preparation for their use. Now when I send a fax, the Transmission Result email is only going to the email address associated with the fax line, and not the actual sender [in this case, me]. Is there a way to change this? If you have 50 people associated with a given fax line, I don't want to necessarily have to give them all access to that email account. Or am I stuck? Suggestions certainly welcome!
Best answer by Anonymous
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