question

Victor Leister avatar image
Victor Leister asked jenn-community-moderator answered

Copy and Paste not working for chat messages.

I could copy and paste my chat message history in RC classic, but it's not working in the newest RC app 20.4.10.284. I need to download my chat message history logs for work. How to do it easily?

ringcentral app
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

The newest RC app also does not "beep" when a new chat message arrives, just a desktop notification (red dot). Not very happy with the new RC app, thinking Classic is still better, even though it gets buggy and lags after heavy use.

0 Likes 0 ·

1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hey @Victor Leister, apologies! we're sorry your experience didn’t match your expectations. We're always working to improve. I would highly suggest posting this in our idea hub, click HERE. Thank you for your patience in this matter.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app