Feature Request: Saving a record of text messages

Forum|Forum|5 years ago
October 28, 2020
3 replies
974 views

Need to have the ability to save entire text / SMS conversations.

As a business, I need to be able to record entire conversations that I have with my customers. Heck, I'd be happy with being able to go to the web app, click a few buttons and save each conversation of interest manually and separately. But even this simple work around isn't there.

Best answer by Anirban2396911020

You can share this any new feature idea here: https://ideas.ringcentral.com/

The request will be reviewed by the product team for consideration.

Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html

A

Anirban2396911020Answer

The First Step

You can share this any new feature idea here: https://ideas.ringcentral.com/

The request will be reviewed by the product team for consideration.

Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html

P

patton-echols1

Author

The First Step

Thank you, that is NOT the link or article I had been given by support. The one I had been given said to post in community (and gave instructions for doing so that didn't work) <Sigh>

J

Jeremy460242028

New Participant

How is it that I cannot copy an entire text chain and save it somehow on my computer and to CRM (Needles Notes)??!!

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