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Customer Callback request

  • 3 November 2020
  • 1 reply
  • 379 views

I would like the option for my clients to push "7" for a callback and instead of having the missed call show up as just a missed call it would show back as a callback requested if they did this.

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Best answer by Anonymous 13 November 2020, 18:56

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Hello @nichole-jucksch, apologies! The feature that you are looking for is not available. I suggest posting this to our IDEA hub, and we'll share this with our Product Managers. Thank you!

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