question

Kavinesh Udhayakumar avatar image
Kavinesh Udhayakumar asked Phong Vu answered

Couldn't login using person mail id

I have signed up with my personal mail id and activated that, then using the same I hve tried to signin butit throws error like "Sorry, we don't recognize your email address."error.png

log in
error.png (9.8 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

Which site do you try to login, the RC Dev Portal or the Service Web ?

Can you login with the phone number?

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Developer sandbox tools

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